Force Windows to Check in with InTune

In some situations, it may be necessary to force Intune agent on the managed device to contact Intune service in the cloud (check-in). This will ensure that all assigned configuration and compliance policies are re-applied and refreshed on the device. For example, your device may be showing as not compliant even though all Windows updates have been installed. To force Intune agent to check-in:

  1. Go to Settings and select AccountsUploaded Image (Thumbnail)

  2. Click on Access work or schoolUploaded Image (Thumbnail)

  3. Click on id.umassglobal.edu then on the Info buttonUploaded Image (Thumbnail)

  4. Scroll down to Device Sync Status and click on Sync buttonUploaded Image (Thumbnail)

  5. Wait for the message "The sync was successful" with a current date/time.
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