The Zotero Connector tries to save you time by automatically detecting and saving proxies. Unfortunately, those saved settings conflict with UmassGlobal Smart Search's authentication method. It may also cause issues with accessing content from other library subscriptions.
For UmassGlobal's Smart Search, you may get EBSCO's "Select Resources" page instead of what you wanted. The wording is slightly different on a Mac than on a Windows computer.
To Fix It
For a quick fix, Click "Don't proxy this site."
For a longer fix, click "Proxy Settings," make sure you are on the "Proxies" page, and deselect "Enable proxy redirection."
Troubleshooting Resources
- Zotero Forums
Search these questions and answers from people who use and develop Zotero. If you do not see your question listed, post a new discussion.
- Zotero Documentation
Guides and tutorials created by the people who make Zotero.