Desktop Multi-Factor Authenticator App (Windows)

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This Article provides the steps to install and configure the OTP2FA desktop authentication app. Please direct any questions regarding the proceedures below to the UMG service desk. Our number is 855-553-3007. Our hours are Mon-Fri 8 AM to 8 PM, Sat/Sun 11 AM to 8 PM PT. Our email address is servicedesk@umassglobal.edu.

Step One - Install the OTP2FA authentication app. 

  1. Install OTP 2FA
   
  1. Go to the Microsoft Store using this link below to download OTP 2FA. https://apps.microsoft.com/detail/9nwzmhcd3scc
   
  1. Click on “Get” to install the app
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  1. Click on “Open” to launch the app
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  1. Click on “Yes” to allow the app to run on startup


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Step Two - Setup Muti-Factor Authentication

 
  1. Log into https://mfa.umassglobal.edu and click on “Add sign-in method"
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  1. Select Authenticator App and click “Add”
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  1. Click on “I want to use a different authenticator app”
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  1. Click “Next”
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  1. Click on “Can’t scan image?” below the QR code
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  1. Right click on the OTP 2FA icon in the system tray (lower right corner of the screen), and select “Add Account”


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  1. Copy and paste the Account name and Secret key from the MFA site to the same fields in the OTP 2FA app. Click “OK” in the app and “Next” on the site
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  1. Right click on the OTP 2FA icon in the system tray, and click on the code to copy it to your system clipboard
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  1. Paste the code into the verification prompt on the MFA site and click “Next”


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  1. There should now be a notification in the upper right corner of the screen confirming the authenticator app was registered
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Details

Details

Article ID: 8671
Created
Thu 6/20/24 2:09 PM
Modified
Mon 7/22/24 3:53 PM